Shipping Policy

Last updated: July 18, 2025

At Teslacosmetics, we aim to deliver your orders quickly and reliably across Pakistan. Please read the following details to understand how shipping works for your purchases.

🚚 Delivery Areas

We deliver all across Pakistan, including:

  • Major cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, etc.)

  • Smaller towns and remote areas (delivery times may vary)

🕒 Delivery Time

  • Standard Delivery Time: 3–5 business days

  • Lahore (Local): 1–2 business days

  • Orders placed on weekends or public holidays will be processed on the next working day.

💳 Shipping Charges

  • Flat Rate: Rs. 250 nationwide

  • Free Shipping: On orders above Rs. 2,500

💰 Cash on Delivery (COD)

We offer Cash on Delivery (COD) for your convenience.

For COD orders, an advance of Rs. 250 (non-refundable) is required to confirm the order. This amount is adjusted in the total bill.

📦 Order Processing

  • Orders are processed within 24 hours after payment/advance confirmation.

  • Once shipped, you’ll receive a confirmation SMS/Email with tracking details (if available).

📷 Proof of Delivery

We may request a delivery confirmation such as a delivery photo or your name and signature upon receipt.

❌ Failed Deliveries / Return to Sender

If a package is returned due to:

  • Wrong/incomplete address

  • No response to rider/courier

  • Refusal to accept the parcel
    We reserve the right to cancel future COD orders unless prepaid.

📞 Need Help?

For any questions or updates about your order, feel free to contact us: